Salesforce commits to help train 1 million people with relevant skills and reach 10 million active users on Trailhead, Salesforce’s free online learning platform, within the next five years.


San Francisco, United States of America
Private sector company
Established : 1999
Education and COVID-19 Response

Strengthen learning systems
For the future
Close digital divides and enhance connectivity for education

At Salesforce, we’re committed to building an inclusive future through workforce development. We are guided by our core values of trust, customer success, innovation and equality — workforce development is an extension of these values.

With Trailhead, we’re providing skills-based learning, mentorship, and career opportunities across our ecosystem. Our audiences include students, college graduates, Military veterans & spouses, mothers returning to the workforce, underrepresented minorities, and career changers from all diverse backgrounds regardless of accessibility.

Content from technical partnerships – including AWS, Apple, Google, IBM, and Slack – also means you can skill up in more ways than ever for a world of careers both inside and beyond the Salesforce ecosystem

Regional Focus


Countries of Interest

United States of America, United Kingdom of Great Britain and Northern Ireland, India, France, Germany


At Salesforce, we believe that business is the world’s greatest platform for change.

From the beginning of 2019 to the end of 2024, Salesforce and its ecosystem are expected to enable the creation of 4.2 million jobs worldwide. Through our commitments to equality, education and workforce development, we’re focused on building this future workforce by leveraging:

Our technology: Trailhead, Salesforce’s free online learning platform, breaks down the barriers to learning and empowers job-seekers to learn new skills for the new normal and earn resume-worthy credentials that companies are hiring for.

Our people: Salesforce employees have volunteered more than 755,000 hours to support education and workforce development initiatives.

Our influence: Salesforce is a founding corporate partner in the World Economic Forum’s Reskilling Revolution, an initiative to provide one billion people with better education, skills and jobs by 2030.

For more information on how Salesforce’s education initiatives, please visit:

Action areas

Learner Wellbeing

Learning opportunities

Universal Connectivity

Strengthen infrastructure to expand the reach of connectivity

Digital Learning Content

Digitize curriculum
Develop or provide free and contextually appropriate learning content
Build or strengthen learning platforms

Capacity Development

Capacity development to manage the reopening and return to education

Advocacy and Communication

Outreach to parents and communities on the right to education
Assess the short-term impact of educational disruption

Primary Contact

Ms. Nancy De Vore

Senior Director, Global Strategic Relations, Salesforce

Senior Contact

Ms. Charlotte Kirby

Vice President, Global Strategic Relations, Salesforce